Avril Wray

I bring dependable solutions with a people-first mindset—because great support starts with compassion and ends in trust.”

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The Heart Behind The Screen

Hey there! I’m Avril, your friendly and enthusiastic Virtual Assistant or Customer Support gal. I get it – running a business isn’t always easy. The admin stuff? The customer service? These tasks require more than just the knowledge. It requires understanding and compassion for the project and the people behind the project. That’s where I swoop in! I’m here to be the trusty superhero, handling the nitty-gritty with professional precision and a genuine love for support.

So, Why Hire Me?

Because I offer great super powers…I mean services.

You’re emotionally invested in what you do. That’s your power…and your Achilles heel when it comes to the backend.
That’s where I come in!

Customer Service & Support

Clear communication, exceptional service, every time.

– Extremely Strong Customer Service
– Naturally Compassionate & Empathic Communication
– Client Inquiry Handling & General Tech Support
– High Attention To Detail & Accurate Documentation
– Excellent Time Management & Organization
– Nuture Relationships with Thoughtful & Timely Follow-up
– Explain Technical Concepts To Diverse Audience

Administrative Services

The backbone of daily operations for the busy boss.

– Inbox & Calendar Management
– File Cleanup & Organization
– HubSpot CRM
– Google Workspace setup
– WordPress/Shopify updates & Management
– Research & Information Gathering
– Meeting Preparation & Follow-up
– Appointment Scheduling

Social Media Services

Build presence, stay consistent, and engage your audience.

– Social Post Creation (Graphics & Captions)
– Content planning & Scheduling
– Content Repurposing (IG, FB, Pinterest, Blog)
– Newsletters & Email Formatting
– Customer Engagement & Messaging
– Basic SEO, Keywords & Hashtag Research
– Landing Page Support

Project & Technical

Turning technical challenges into smooth solutions.

– Project Coordination Assistance
– Website Updates & Basic Maintenance
– Analytics Support & Interpretation
– Software & Tool Integration Support
– Documentation Gather for Training Purposes

A virtual assistant (VA) is like having a second set of hands (and a second brain) for your business, minus the overhead or full-time hire. I work remotely to support you with admin, content, systems, and tech, so you can stay focused on the parts of your business only you can do.

Wait…but what is a virtual assistant?

A virtual assistant (VA) is like having a second set of hands (and a second brain) for your business — minus the overhead or full-time hire. I work remotely to support you with admin, content, systems, and tech, so you can stay focused on the parts of your business only you can do.

Ready To Take The Pressure Off?

Let’s make your business flow again, with support that’s tailored to your pace and purpose.

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